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Welcome to Motorola US Repair Options. The information below is a basic guide that will walk you through a step by step process and provide an additional resource to help you achieve exactly what you want.
Our Repair Options are geared towards all users of Motorola handsets to quickly and securely provide Motorola with all the necessary information to repair your phone. With all the required information entered, Motorola will be able to expedite the repair process thus minimizing any possible inconvenience this may cause.
The http://servicemyphone.motorola.com website will determine if your handset is in or out of warranty, answer your questions, and provide Motorola with historical data if applicable. If your handset was previously repaired, the historical data will allow Motorola to deal with issue appropriately.
Please note: Our contact information is listed throughout this website should you have any issues.
Repair Instructions
4 Easy Steps:
- Complete Registration Process.
- Go to http://servicemyphone.motorola.com
- Select “Account Registration” on the right hand side.
- Select “Go to Registration Page” hyperlink.
- Complete the Contact information and select “Continue.”
- Close Window and return to Repair Support Home Page
- Log in with your Registered ID and Password.
- Verify your information is correct.
- Select your Repair Option : If you have never visited this site before we recommend Option A. If you already know what option to select use Option B.
- Option A:
- Enter unit information and press “Search” in the Top Search Criteria Section. Validate resulting unit information. To submit the unit for Repair click on the “click here” hyperlink under the qualifying Repair Option that you choose.
- Option B
- Option B: Select the Repair Option from the drop down menu and select “Continue.”
- Read the Program Requirements and select “New Request.
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